![]() If you have a problem with an item we will always work with you to resolve it fairly.These items are clearly labelled on the product page in red lettering so you know you are about to grab an amazing bargain, but you will need to choose carefully! Makeup, intimates, some underwear, piercing jewellery, swimwear, herbs, hair dye or beauty products cannot be returned for health and hygiene reasons.Items must be returned in as new condition fit for resale. ![]() Simply order the new size, open a return of a credit, and add a note in with your return stating you have reordered with the new order number included. If your order was not eligible for a refund, only credit, we will still refund upon receiving your return if you have purchased an alternate size of that item. If you wish to exchange please place an order for the new size and then return the original pair of shoes for a refund.
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